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Over 10 years of


Q & A

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Q & A

Frequently asked questions. Contact us if you have other questions, we will be happy to help!

  • How do I make an appointment?
    To make an appointment, first click on the 'Appointment Request' button at the top of the page. Next, you will receive a 'Guide to Appointment Request' email. This email will contain a link to a pre-appointment form where you will fill out a few questions to help the stylists learn about your style. Finally, you will be able to pre-select six of your favorite gowns to start your appointment with. This process will allow you more time to try on dresses.
  • How long is my appointment?
    Each appointment lasts for one hour.
  • How many people can I bring with me to the appointment?
    You are welcome to bring yourself plus three guests!
  • What happens after you've said YES to the dress?
    Take measurements! We'll take your measurements after you've said yes. This process is done over your clothes and in the comfort of a private fitting room. Fill out the invoice! While filling out the invoice, we'll discuss the size, color of your dress, and shipping times. A deposit is made at this stage. Now comes the waiting! The dresses take 4-8 months to deliver since they are made to order. Don't worry; it goes by in the blink of an eye! Your dress has arrived! We unpack your dress, go over it to ensure the quality, color, and size are correct. We add your name and then contact you to let you know it has arrived. Time for alterations! This process begins 2-3 months before the wedding.
  • How many dresses can I try on?
    You will pre-select six dresses to start your appointment with. Our consultant will pull additional options once they understand your style. Typically, you can try anywhere from 6 to 15 dresses, depending on how much time you want to spend in each one.
  • Anything I need to bring to my appointment?
    You are welcome to bring accessories you'd like to see with the dress, as well as shapewear if it would make you more comfortable. However, there is nothing you must bring with you!
  • What do I need to wear to my appointment?
    We recommend nude seamless underwear; you do not need a bra! Additionally, we do not allow outside shoes to be worn inside our boutique. You may bring cute socks or your favourite indoor slippers. If you forget, don't worry — we have slippers available for you!
  • Do I have the choice to look through the rack? My fear is I'll miss something I can't see!
    Everything available in-store can be viewed on our website! You are welcome to do some browsing, but we recommend using the full appointment to try on dresses, as the hour flies by fast!
  • What to expect for your appointment
    It is time to shop! Arrive on Time: Appointments are one hour long; arriving on time ensures you will have plenty of time to try anywhere from 6 to 15 dresses! Start with Six Dresses: These dresses are selected from our online catalogue prior to your appointment. Trust Your Consultant: Your one-on-one consultant will select additional dresses for you to try once we understand your style and vision. Conclusion of Appointment: Say Yes To The Dress! or Go home with a list of favourite dresses from the appointment!
  • What can I buy if my wedding is 6 or 9 months away?
    Gowns take 4-6 months to arrive! Alterations take 2-3 months! 9 Months or more until the big day? This is the most flexible, shop all made to order gowns 6-8 months until the big day? Shop off the rack sample sale gowns! Our consultant will also recommend gowns that will come in time. Less than 6 months until the big day? Shop off the rack sample sale gowns! Our consultant will also recommend gowns that will come in time.
  • Do you have bridal accesorries?
    Yes! We have a wide variety of bridal accessories in many different styles and prices for you.
  • What sizes are your samples?
    The majority of our sample gowns are in a size 12-14. Our collection of curvy dresses are from sizes 18-22.
  • What is my bridal size?
    Wedding dresses/ Bridal sizes are typically 2 - 4 sizes larger than ready-to-wear everyday clothing. As they're created to fit the largest part of your body with the understanding that they'll get altered to fit the rest of your silhouette. This is a general guide only, when a gown is purchased you can determine the size with your stylist.
  • Do you do wedding dress alterations?
    Our alterations are done in house and we provide wedding dress alterations for brides who purchase from our shop.
  • What is a Trunk Show?
    Trunk shows are particularly popular in the bridal industry. During trunk show dates, brides can view a larger selection of a specific bridal designer's newest collection than what is normally carried in a bridal salon. Often designers will offer discounts on the trunk show dates.
  • Do you have dresses in stock to purchase?
    Ready-to-Wear We have a collection of Ready-to-Wear wedding dresses with sizes available for you to purchase in-stock. Sample Sale Our sample sale section is also a good place to look for wedding dresses we sell off the rack!
  • How long does it take to order a wedding dress?
    Special Orders Usually if you place a special order it will take 4-6 months depending on the designer.Please consult with a stylist to find exact time frame. In Stock If you are in a hurry we will find dresses in desinger warehouses that can ship right away. Sample Sale We have a sample sale and this means dresses that are in our store is available to purchase off the rack at good prices. Dresses in this section don't usually last so if you fall in love, go for it!
  • How much is a deposit on a made to order dress?
    Deposits are 70% of the invoice total. The balance will be due once the dress arrives or on your first fitting date.
  • How much is a deposit for a sample gown purchased off the rack?
    100% of the total is due when purchasing a sample gown off the rack.
  • What are your price range for wedding dresses?
    Our prices range from $650 - $4000
  • How do I place an order for a wedding dress?
    To place an order for a wedding dress, you can do so by requesting an appointment on our website at or by giving us a call at 416-656-8000.
  • Do you ship gowns to my house?
    Yes! We will pack and ship the gowns to your house. Please call or email us to get a quote. We use either FedEx or Canada Post to ship. Send email to or call us at 416-656-8000. Remember to include the address where you would like to ship to.
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