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Over 10 years of


Q & A

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Q & A

Frequently asked questions. Contact us if you have other questions, we will be happy to help!

  • How do I make an appointment?
    To make an appointment first click on the appointment request button on the top of the page. Next you will receive a Guide to appointment request email. This email will lead you to a pre-appointment form link, in here you will fill out a few questions to help the stylists learn about your style and finally you will be able to pre-select 6 of your favourite gowns to start your appointment with. This process will give you more time trying on dresses.
  • How long is my appointment?
    Each appointment is 1 Hour.
  • How many people can I bring with me to the appointment?
    You are welcome to bring 3 guests plus your self!
  • What happens after you've said YES to the dress?
    Take measurements! We take your measurements after you've said yes. We take them over your clothes and in the comfort of a private fitting room. Fill out the invoice! While filling out the invoice we go over the size, colour of your dress and shipping times. A deposit is made at this stage. Now comes the waiting! The dresses take 4-8 Months to deliver since they are made to order. Don't worry it goes by in the blink of an eye! Your dress has arrived! We unpack your dress, go over it to make sure the quality, colour and size are correct. We add your name and them contact you to let you know it's arrived. Time for alterations! 2-3 Months before the wedding.
  • How many dresses can I try on?
    You will pre-select 6 dresses to start your appointment with! Our consultant will pull additional options once they know your style! Typically you can try anywhere from 6-15 dresses depending on how long you want to spend in each dress!
  • Anything I need to bring to my appointment?
    You are welcome to bring accessories you'd like to see with the dress, shapewear if it would make you ore comfortable. There is nothing you must bring with you!
  • What do I need to wear to my appointment?
    We recommend nude seamless underwear; you do not need a bra! We also don't allow outside shoes to be worn inside our boutique, so you may bring cute socks or your favorite indoor slippers! If you forget, don't worry — we have slippers for you!
  • Do I have the choice to look through the rack? My fear is I'll miss something I can't see!
    Everyhing available in store can be seen on our website! You are welcome to some browsing, but we recommend using the full appointment to try dresses on as the hour files by fast!
  • What to expect for your appointment
    It is time to shop! Arrive on Time Appointments are one hour long arriving on time ensures you will have plenty of time to try anywhere from 6-15 dresses! Start with Six Dresses These dresses are selected from our online catalogue prior to your appointment Trust your consultant Your 1on 1 consultant will select additional dresses for you to try once we understand your style and visioin Conclusioin of Appointment Say Yes To The Dress! or Go home with a list of favourite dresses from the appointment!
  • What can I buy if my wedding is 6 or 9 months away?
    Gowns take 4-6 months to arrive! Alterations take 2-3 months! 9 Months or more until the big day? This is the most flexible, shop all made to order gowns 6-8 months until the big day? Shop off the rack sample sale gowns! Our consultant will also recommend gowns that will come in time. Less than 6 months until the big day? Shop off the rack sample sale gowns! Our consultant will also recommend gowns that will come in time.
  • Do you have bridal accesorries?
    Yes! We have a wide variety of bridal accessories in many different styles and prices for you.
  • What sizes are your samples?
    The majority of our sample gowns are in a size 12-14. Our collection of curvy dresses are from sizes 18-22.
  • What is my bridal size?
    Wedding dresses/ Bridal sizes are typically 2 - 4 sizes larger than ready-to-wear everyday clothing. As they're created to fit the largest part of your body with the understanding that they'll get altered to fit the rest of your silhouette. This is a general guide only, when a gown is purchased you can determine the size with your stylist.
  • Do you do wedding dress alterations?
    Our alterations are done in house and we provide wedding dress alterations for brides who purchase from our shop.
  • What is a Trunk Show?
    Trunk shows are particularly popular in the bridal industry. During trunk show dates, brides can view a larger selection of a specific bridal designer's newest collection than what is normally carried in a bridal salon. Often designers will offer discounts on the trunk show dates.
  • Do you have dresses in stock to purchase?
    Ready-to-Wear We have a collection of Ready-to-Wear wedding dresses with sizes available for you to purchase in-stock. Sample Sale Our sample sale section is also a good place to look for wedding dresses we sell off the rack!
  • How long does it take to order a wedding dress?
    Special Orders Usually if you place a special order it will take 4-6 months depending on the designer.Please consult with a stylist to find exact time frame. In Stock If you are in a hurry we will find dresses in desinger warehouses that can ship right away. Sample Sale We have a sample sale and this means dresses that are in our store is available to purchase off the rack at good prices. Dresses in this section don't usually last so if you fall in love, go for it!
  • How much is a deposit on a made to order dress?
    Deposits are 70% of the invoice total. The balance will be due once the dress arrives or on your first fitting date.
  • How much is a deposit for a sample gown purchased off the rack?
    100% of the total is due when purchasing a sample gown off the rack.
  • What are your price range for wedding dresses?
    Our prices range from $650 - $4000
  • How do I place an order for a wedding dress?
    To place an order for a wedding dress, you can do so by requesting an appointment on our website at or by giving us a call at 416-656-8000.
  • Do you ship gowns to my house?
    Yes! We will pack and ship the gowns to your house. Please call or email us to get a quote. We use either FedEx or Canada Post to ship. Send email to or call us at 416-656-8000. Remember to include the address where you would like to ship to.
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