VIRTUAL 

APPOINTMENTS

WHAT IS A VIRTUAL APPOINTMENT?

A virtual appointment is a new way for Blu Ivory to stay committed to our brides. ​Customers will be able to video chat live one-on-one with a bridal stylist to search for "the one". Our Stylists will help narrow down to 3-4 dresses. Then try on your favourite dresses in the comfort of your own home. 

HOW IT WORKS

1. REQUEST A VIRTUAL APPOINTMENT

Click on the link Virtual Appointment and fill out a few questions to complete your request. Expect a confirmation email from our associate with details of your next steps.

2. FILL OUT PRE-APPOINTMENT QUESTIONNAIRE

Help us answer a simple few questions, this will save us valuable time and for us to learn more about your personality and style. You will receive an email about these questions after your appointment has been confirmed.

3. SAVE YOUR FAVOURITES TO WISH LIST

Click on this Link and Scroll through our boutique collection and save your favourite dresses to your wish-list. 

4. PRE-APPOINTMENT - STORE VIDEO CHAT WITH STYLIST

Are you ready to find "the one"? You will video chat with one of our expert stylists and they will share personalized dress recommendations, then help you narrow down your options. For this One-on-One virtual appointment session the stylist will have your Wish-list dresses ready on your personal rack and also recommend other dresses that she thinks you will like. You will get 45 minutes of her full attention. Happy Shopping!

5. CURB-SIDE PICKUP OR SAMPLES DROP OFF SERVICE

After your one-on-one video chat with our stylist, its time to take the dresses home and try it on. You can choose 3 dresses from our store to experience the dresses in the comfort of your home.

Choose from these 2 options:

Option 1: "Curb-Side-Pickup" Put down a security deposit for 3 dresses and do curb side pick up and take dresses home for 2 days. The security deposit will be fully refunded after the dresses are returned back to the store in the same condition as when you received it.

Option 2: "Drop off service". We can deliver the samples to your door step before the appointment time and we will also Pick up the samples after the appointment is complete. There will be $50 non-refundable fee for this delivery service. 

6. OFFICIAL HOME VIDEO CHAT APPOINTMENT WITH SAMPLES

After you have tried on the dress your stylist will give you a call and or video chat with you to answer any questions you may have.

RETURN DRESSES TO BOUTIQUE

OPTION 1: "Curb-Side-DropOff" Park your car in our parking lot and call our boutique to notify us that you are there. An associate will come out and pickup the dress from your trunk. 

Optioin 2:  "PICKUP SERVICE" If this was an option you choose please prepare the samples for pickup in the arrange date and time. An associate will call you once they are outside of your house. Please bring out the samples and drop off the samples in the trunk.

FINER DETAILS

  1. An confirmation will have information to prepare you for the video chat appointment.​ It is optional to have your family or friends on the virtual appointment. For best results and quality use your laptop or computer with a strong internet connection.

  2. Virtual appointment will be 45 minutes long. The stylist will go through your selections and the dresses she picked that she thinks you will like. 

  3. Stylist will help you narrow down from 3-4 dresses to try on at home.

  4. If you picked the delivery option then dresses will be delivered to your home(GTA locations). If you are outside of the GTA we will quote you for the shipping fees separately. Dresses will be picked up or returned by the next day.

  5. Yes! Bridesmaids dresses are also included in the virtual appointment experience. You will receive colour swatches as well as the bridesmaids dresses for your party to try on.

  6. The initial appointment with stylist is free of charge and the take home service will cost $175 and if you end up purchasing from us we can transfer this amount to your wedding dress or towards your bridesmaid dress purchase. There will also be a refundable pre-authorized security deposit of $400 per wedding dress and $50 per bridesmaids dress.

VIRTUAL

APPOINTMENT

CONTACT

Phone: 416 - 656 - 8000

Email:  info@bluivorybridal.com

LOCATION

1282 St.Clair Avenue West Toronto, ON, M6E 1C1

OPENING HOURS

Monday: 10am - 6pm

Tuesday: 10am - 6pm

Wednesday: 10am - 6pm

Thursday: 10am - 6pm

Friday: 10am - 6pm
​​Saturday: 10am - 6pm
​Sunday: 10am - 6pm

Please note: We will be closed on Sunday, August 2nd and Monday, August 3rd for the Civic Holiday

PLEASE NOTE:

OUR BOUTIQUE IS NOW OPEN FOR APPOINTMENTS

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